Payment Policy

Payment Policy

This Payment Policy outlines the official payment rules, transaction standards, billing specifications, and payment security guidelines for all orders placed on the lbkpw official website. This policy applies to all customers globally who purchase our elegant long dresses, evening gowns, cocktail dresses, and formal apparel. By completing payment for any order on our website, you confirm that you have read, understood, and fully agreed to all payment terms below.

1. Official Transaction Currency

All product prices, discounted amounts, order totals, and service fees displayed and settled on the lbkpw website are uniformly denominated in USD (United States Dollar). No other currencies are supported for official settlement. All displayed prices are final online prices, excluding third-party payment processing fees and local import taxes applicable to customers’ regions.
Our website provides global free shipping for all orders with no minimum order threshold and no hidden shipping surcharges. All sitewide discounts up to 70% off will be automatically deducted in USD during checkout.

2. Accepted Payment Methods

We support mainstream secure international payment methods to ensure safe, fast, and transparent transactions for global customers. Available payment options include major international credit cards, debit cards, and other mainstream third-party authorized payment channels. All payment channels are officially encrypted and certified to protect user fund and information security.
We do not support offline remittance, cash payment, or unauthorized private transfer transactions. Please only complete payment through the official checkout page of our website to avoid transaction risks.

3. Payment & Order Verification Rules

After you complete the payment, our system will automatically verify your payment status. Once the payment is successfully confirmed, your order will enter the processing queue. All paid orders will be shipped within 1–3 business days, with an estimated delivery time of 6–12 business days for all global regions.
In case of payment delay, pending verification, or system synchronization failure, our customer service team will manually review your order within 24 hours. Please keep your payment voucher properly for verification if needed.

4. Payment Security Protection

lbkpw adopts industry-standard encryption technology and secure payment transmission systems to fully protect your payment information, card data, and transaction privacy. We will never store your complete card information or disclose your payment data to any unauthorized third parties.
All payment procedures comply with international network security and transaction compliance standards. Customers shall ensure that their payment accounts, bank cards, and payment devices are legal, valid, and under personal legitimate control.

5. Failed & Pending Payment Handling

If your payment fails due to network exceptions, bank system maintenance, account limit restrictions, or third-party platform failures, please check your account status and retry payment. Unpaid or pending orders that are not completed within the valid time will be automatically canceled by the system to avoid abnormal order accumulation.
We are not responsible for payment failures caused by personal operation errors, bank card restrictions, third-party platform failures, or network environment problems.

6. Refund Related Payment Rules

All eligible refunds will be returned to the original payment account used for order settlement. Our official processing cycle for all refunds is 5–10 working days after the returned products are received and verified to meet return standards.
The actual arrival time of the refund depends on the processing rules and efficiency of your bank or third-party payment platform. Any intermediate handling fees charged by third-party payment institutions are not borne by lbkpw.
All refund behaviors strictly follow our official Refund Policy and Terms of Purchase.

7. Fraud Prevention & Transaction Risk Control

We strictly implement transaction risk control to prevent fraudulent transactions, malicious arbitrage, stolen card payments, and abnormal order behaviors. We reserve the right to suspend, freeze, or cancel any suspicious orders and require customers to provide necessary identity and payment verification materials.
Any illegal or fraudulent payment behaviors will be recorded, and we reserve the right to pursue legal responsibilities.

8. Policy Update Statement

lbkpw reserves the right to update and adjust this Payment Policy according to business optimization, payment channel upgrades, and legal requirement changes. The updated policy will be displayed on this page and take effect immediately. Your continued use of our website and payment services constitutes acceptance of the latest terms.

Contact Information

If you encounter any problems during the payment process, including payment failure, abnormal deduction, pending verification, refund progress inquiry, and other payment-related issues, please contact our official customer service team:
Email: service@lbkpw.com
Phone: +1 (714) 477-8881
Address: 4953 Doctors Drive Street, Long Beach, CA 90802, United States