Terms of Purchase

Terms of Purchase

These Terms of Purchase govern all purchase transactions conducted on the official lbkpw website, including all elegant long dresses, evening gowns, cocktail dresses, and formal apparel products. This agreement applies to all global customers who place orders on our website. By completing an order purchase, you confirm that you have read, understood, and fully agreed to the following purchase terms and conditions.

1. General Purchase Rules

lbkpw specializes in high-quality elegant formal dresses and casual long dresses for various occasions. We provide global free shipping for all orders with no minimum order requirement, no hidden fees, and no additional logistics charges. All transaction settlements on our official website are unified in USD (United States Dollar). All displayed product prices, discount amounts, and order settlement amounts are calculated in US dollars.
Our site offers long-term exclusive holiday discounts with up to 70% off sitewide, allowing global customers to purchase high-quality elegant dresses at cost-effective prices.

2. Order Processing & Delivery Terms

All confirmed paid orders will be processed, packaged, and shipped within 1–3 business days. Orders submitted on weekends or official holidays will be processed on the next working business day. During peak promotion periods, a slight processing delay may occur, and we will process all orders in chronological order as soon as possible.
The estimated delivery time for all valid orders is 6–12 business days after shipment. Delivery progress may be slightly affected by logistics fluctuations, weather conditions, and force majeure factors, and the actual delivery time shall be subject to official logistics tracking records.

3. Order Modification & Cancellation

Customers can apply for order information modification or order cancellation for free before the order is shipped. Once the order enters the shipping processing state, modification and cancellation services will no longer be supported. Please carefully confirm product style, size, color, and shipping address before payment to avoid unnecessary shopping problems.

4. Return Purchase Terms

We support customer return applications in compliance with our after-sales rules. Customers can initiate a valid return application within 60 calendar days from the date of package receipt. All returned products must be kept unworn, unwashed, undamaged, with complete original tags and packaging, and meet standard return conditions.
Products marked as final sale, customized items, and special promotional clearance products are not eligible for return.

5. Refund Processing Terms

After we receive and verify the returned products and confirm that they meet the return standards, we will officially initiate the refund procedure. All refunds will be returned to the customer’s original payment account within 5–10 working days. The specific arrival time is subject to the processing rules of the customer’s payment platform and bank institution.

6. Pricing & Transaction Rules

All product prices displayed on the lbkpw official website are final settlement prices in USD, excluding unpredictable local import tariffs and taxes borne by customers in accordance with local laws. We reserve the right to adjust product prices and promotional discount rules according to market updates and holiday activities without prior notice.

7. Service Limitation & Disclaimer

We strictly control product quality and packaging quality to ensure that all delivered dresses are intact and flawless. We are not responsible for shopping losses caused by customers’ personal wrong operation, incorrect address filling, and failure to receive packages in time. We will provide standard after-sales protection for all order problems caused by our product quality and shipping errors.

8. Terms Update

lbkpw reserves the right to update and revise these Terms of Purchase irregularly to adapt to business adjustments and relevant legal regulations. The latest terms will be published on this page and take effect immediately. Continued purchase and use of the website service after the update constitutes your recognition and acceptance of the new terms.

Contact Information

If you have any questions about order purchase rules, shipping time, return and refund process, pricing settlement and other purchase-related matters, please contact our official customer service team:
Email: service@lbkpw.com
Phone: +1 (714) 477-8881
Address: 4953 Doctors Drive Street, Long Beach, CA 90802, United States